Homecare Services Unit Programs
We are very excited to release the NEW
Electronic Medicaid Waiver System
(EMWS)
!
This guide will help you understand the
technology components needed to utilize this
new online system.
HARDWARE RECOMMENDATION
Personal Computer (PC) or MAC
CD/DVD
Fax
Scanner – recommend flatbed, black
and white scanner, scan resolution up
to 300 dpi, ability to scan up to 8.5x11
Printer
Recommend high-speed Internet
connectivity; preferably DSL or Cable
SOFTWARE REQUIRED
Web Browser – recommend Microsoft
Internet Explorer – fewer problems
and interfaces smoother
Word Processingrecommend
Microsoft Word NOT WordPerfect or
Microsoft Works
ACCEPTED FILE FORMATS
for documents
saved and ready to upload
(maximum file size 10MB)
.doc or .docx (Word processing)
.pdf (portable document format)
.rtf (rich text format)
NOTE: Scanned documents save as pdf or rtf
Computer Instructional Guide
Electronic Medicaid Waiver System
GETTING
STARTED
1. TURN ON COMPUTER
2. COMPUTER BOOTS UP & LOADS APPLICATIONS
3. CLICK START
4. IN THE MENU THAT OPENS, CLICK INTERNET EXPLORER - THIS
IS YOUR WEB BROWSER
(RECOMMEND VERSION 7.0 OR HIGHER)
Give it a minute - hour glass will stop turning over
and over when all applications have loaded -
mouse pointer appears – then you’re ready!
This opening window is called your
desktop and the background may vary
depending upon your preference in
wallpaper or the version of Window’s
operating system you are running
(versions: Windows XP, Vista, or Win 7).
HOW TO SCAN DOCUMENTS
After document is scanned, be sure to name it per the
file naming convention noted below. This may require
right clicking and click rename then type in file name
as per below. User will be promoted on Task tab
when it is time to upload a scanned document.
HOW TO NAME FILES UPLOADED
Please follow this file naming convention and separate
with a period.
1. WAIVER INITIALS: ALF or LTC
2. PARTICIPANT: LAST NAME. FIRSTNAME
3. DOC TITLE ABBREVIATED: (see list in Guides)
4. DATE: YYYY.MM.DD
Example: CDD. Staunton.Jamie. Appl.2011.10.28
1 2 3 4
HOW TO FAX
EMWS FAX #:
307-777-8260
USE THE FAX COVER SHEET FORM LOCATED IN THE DOCUMENT
LIBRARY IN THE EMWS TITLED EMWS FAX COVER
FORM CAN BE COMPLETED ONLINE USING MICROSOFT WORD
PRESS TAB TO ADVANCE TO THE NEXT FIELD AND TYPE IN THE
REQUESTED DATA OR USE YOUR MOUSE TO CHECK A BOX.
HOW TO GET HELP
EMWS HELP DESK #:
307-777-7861
HOMECARE SERVICES UNIT PROGRAMS PROVIDES A HELP DESK
TO ASSIST USERS WITH SOFTWARE ISSUES
HRS
:
MON
FRI
8:00
AM
5:00
PM
5.
S
ET
I
NTERNET EXPLORER ADVANCED SETTING
a. Click Tools on Internet Explorer menu
b. Click Internet Options
c. Click the Advanced tab
d. In the Settings window scroll down to the end
and check the box Use TLS 1.0
VERY
IMPORTANT
TO SET THIS SETTING OTHERWISE MAY
GET ERROR MESSAGE PAGE NOT FOUND
6.
T
YPE IN WEB ADDRESS TO OPEN EMWS HOMEPAGE
HTTPS
://
WAIVERS
.
HEALTH
.
WYO
.
GOV
7.
S
AVE EMWS ADDRESS TO DESK TOP
a. Click File on Internet Explorer menu
b. Point to Send
c. Click Shortcut to Desktop
8.
OPEN MANUAL AND FOLLOW ALONG
GUIDE INCLUDES
SCREEN SHOTS AND EXPLANATIONS ON HOW TO COMPL
ETE EACH
TASK